Privacy and Security Policy

1. Purpose

Dealti Logistics respects the privacy of all visitors and users of its website and is committed to protecting personal data in accordance with applicable data protection laws. This Privacy Policy explains how we collect, use, store, and protect your information.

2. Information We Collect

We collect information that users voluntarily provide through forms on our website, including:

Name and contact details (email, phone number, company name)
Shipment and transport details (route information, loading and delivery locations)
Cargo information (type of goods, weight, volume, packaging details)
Commercial documents (invoices, packing lists, transport documents such as CMR)
Communication records related to transport operations and quotations

We may also collect non-personal data such as browser type, device information, and visit duration through cookies and analytics tools.

3. Purpose of Data Use

The collected data is used solely for the following purposes:

Preparing and sending transport quotations
Planning and executing international transport operations
Coordinating customs, transit, and delivery processes
Communicating with customers and partners regarding shipments
Managing and improving website performance
Ensuring compliance with applicable laws and regulations

All personal data submitted through the website is processed in accordance with this Privacy Policy.

4. Data Storage and Processing

All information is stored securely on servers managed by Dealti Logistics and its trusted technical partners. Visual and media materials are hosted via secure CDN infrastructure. Dealti Logistics acts as the data controller for personal data processed under this Policy.

5. Cookies and Analytics

Our website may use cookies and analytics tools to improve user experience and performance. For more details, please review our Cookie Policy.

Users can manage or delete cookies at any time through their browser settings.

6. Data Sharing

Dealti Logistics does not sell, rent, or disclose personal data to third parties, except:

When required by law or governmental authorities
With carriers, customs brokers, and logistics partners strictly for shipment execution
To authorized service providers operating under strict confidentiality agreements

7. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required by law.

Retention periods are reviewed periodically to ensure data is not stored longer than necessary.

8. Data Security

Appropriate technical and organizational measures are implemented to protect data against unauthorized access, loss, alteration, or misuse.

However, no method of transmission over the internet is completely secure. Users provide data at their own risk.

9. User Rights

Users may request access to, correction, or deletion of their personal data by contacting us via email.

Dealti Logistics will respond to such requests within a reasonable timeframe in accordance with applicable laws.

10. International Data Transfers

Where personal data is transferred internationally, Dealti Logistics ensures that appropriate safeguards are implemented, including standard contractual clauses where applicable.

11. Policy Updates

This Privacy Policy may be updated periodically to reflect legal or operational changes.

Users are encouraged to review this page regularly to stay informed of any updates.

12. Contact

For any inquiries or data-related requests, please contact:

[email protected]